Access Statement For Polemonium Plantery

Introduction
• We aim to cater for the needs of all visitors in our home based, 3 bedroom bed and breakfast. The following statement is a summary of our provision. If you have any specific questions please feel free to call us and we will endeavour to help.

Pre-Arrival
• There is a bus stop 220 metres from the entrance along level paths and there is a frequent bus service
• The main train station is 15 minutes away by car.
• We have a website with photographs of each guest room, all on the first floor
• You can contact us via phone or email (details below)

Arrival and Car Parking Facilities
• There is ample free car parking on the wide road alongside the premises, with low kerbs and no gradients.
• Assistance with luggage is always offered to all guests.
• The entrance is accessed along concrete paths with two seating areas through the guest garden, where there is one step with a threshold into the guest dining room. The paths are lit by solar powered lights at night.
• Guide dogs are welcome, and feeding and water bowls provided.

Main Entrance and Reception
• Entrance is into guest dining area and reception.
• Recycled paper Pad and pen on arrival, staff on duty at all times.
• Guests escorted to rooms and facilities explained.
• Corridors have Mahogany dado rails, contrasting colours on walls.

Public Areas - General (Internal)
• Guest dining room has wooden floor with fitted carpets to the 14 stairs, corridors and guest bedrooms. Bathrooms all tiled.

Public Areas - WC
• Guest bedrooms are en suite with one additional W.C. in the central corridor, but no downstairs toilets.

Dining Room
• Breakfast is served in the breakfast room on the ground floor.
• Furniture is flexible and can be moved on request.
• Circular table has underspace of 67cm high (legs on each corner). There are chairs without arms which can be moved.
• We do not play background music in any area of the B and B
• Full waitress service is available.
• Vegan, vegetarian, gluten free and all other diets catered for.
• The bed and breakfast is no smoking throughout the premises.

Laundry
• Drying facilities provided in guest corridor next to bathroom. Washable nappy service provided free of charge.

Bedrooms
• All 3 bedrooms are on the first floor, with a secure lockable door in the family suite.
• Televisions all have remote controls and teletext/subtitles.
• A bell is provided in the central corridor to call for assistance.
• Carpets are all fitted short pile, with tiled floors in bathrooms.
• Lights are fitted with low energy bulbs and 2 rooms have dimmer switches for overhead lighting. The Birch room has a double four poster bed with good access from both sides, and the Rowan and Lavender rooms have standard single beds.

Bathroom, Shower-room and WC [Ensuite ]
• West wing bathroom.
• Door width 78cm, inward opening with wide access
• The shower cubicle has a step/edge of 14cm high.
• The bath edge is 47cm high
• The basin has clear underspace. It is 86cm high.
• The toilet has with available free space of 71cm to the right. The toilet is 46cm high
• Good colour contrast of floors and mahogany bath panels.
• Lavender room en suite.
• Electric radiator to left of toilet, 21cm step up into shower cubicle with contrast colour strip at 1m height.

Attractions
• Guided tours of 5 National Plant collections and organic garden and nursery given on request free of charge.

Grounds and Gardens
• Guest garden laid out as a sensory garden with small wildlife pond in cottage garden nursery area, all paths on one level apart from one area with 10cm step.

Additional Information
• Birch and Rowan rooms are adjoining with good access for carers.
• Fridge facilities are available in the kitchen adjoining reception downstairs.

Contact Information
Address:
Polemonium Plantery
Trimdon Grange
TRIMDON STATION
Co. Durham
TS29 6HF
Telephone: 01429-881529
Email: bandb@polemonium.co.uk
Website: www.polemonium.co.uk
We welcome your feedback to help us continuously improve
if you have any comments please phone 01429-881529 or
email bandb@polemonium.co.uk